Privacy Policy

Your trust and privacy are our top priority.

Effective Date: January 1, 2024
Business Name: HA Garage (HABEEBA AUTO GENERAL REPAIRING)
Location: Al Quoz Industrial Area, Dubai, United Arab Emirates
Contact: +971 50 602 7696 | haautogarage.uae@gmail.com

1. Introduction

At HA Garage, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (`haautogarage.com`), use our services, or interact with us through online advertising platforms such as Google Ads and Meta Ads. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

When you interact with us, we may collect the following information:

  • Personal Information: Your name, phone number, email address, and vehicle details when you book a service or submit a request.
  • Communication Data: Any messages sent via WhatsApp, email, or website forms.
  • Service Information: Car make, model, year, and service requirements.
  • Technical Data: IP address, browser type, device information, and website usage (via cookies, Google Analytics, and Meta Pixel).

3. How We Use Your Information

We use your data for the following purposes:

  • To confirm and manage service appointments.
  • To provide quotations, diagnostics, and repair updates.
  • To communicate with you via phone, email, or WhatsApp.
  • To improve our website and service experience.
  • For marketing and retargeting purposes through Google Ads, Meta Ads, and other digital platforms.
  • To comply with legal and regulatory requirements under Dubai Department of Economy & Tourism (DET).

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

  • Authorized staff at HA Garage to deliver requested services.
  • Third-party service providers (such as payment processors, advertising platforms, and IT providers) strictly for operational purposes.
  • Regulatory authorities when required by law in the UAE.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by UAE law for business and tax records.

6. Cookies and Tracking Technologies

Our website uses cookies, Google Analytics, and Meta Pixel to:

  • Measure website traffic and user behavior.
  • Show relevant ads on Google, Facebook, and Instagram.
  • Improve user experience and optimize advertising campaigns.

You may disable cookies in your browser settings, but some features of our website may not function properly.

7. Data Security

We implement strict security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, please note that no online transmission is 100% secure.

8. Your Rights

As a consumer in Dubai, you have the right to:

  • Request a copy of the personal data we hold about you.
  • Correct or update your information.
  • Request deletion of your personal data (except where we are required by law to retain it).
  • Opt-out of receiving marketing communications from us.
  • Receive clear invoices and service details, including VAT as per UAE regulations.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal requirements or operational changes. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: